Support

We're with you at every step

Comprehensive warranty, dedicated specialist support, and everything you need to get the most out of your device.

3-year warranty

Every device in the lineup is covered by our 3-year replacement program.

Dedicated specialist support

Video calls for your questions plus support materials. Hands-on guidance, not an in-person course.

iOS · Android · Windows

Compatible with smartphones, tablets, and laptops, over WiFi and USB.

Free app, no subscription

The app is free, with no subscription and no recurring costs.

Common questions

Frequently asked questions

RC Lite and RC Scanner offer exactly the same capabilities (three probes + needle guide); only the housing size differs. The RC GO is dedicated to OB/GYN; the RC Scanner PRO delivers high definition (256 elements); and the RC Dermatology is designed for aesthetics. The RC ONE is the entry point.

Yes. The devices work with smartphones, tablets, and laptops running iOS, Android, and Windows, over wireless (WiFi) and USB connections.

Yes. Every model includes color and power Doppler (plus pulsed-wave Doppler on applicable models).

A 3-year warranty on every device through our replacement program, with dedicated specialist support included.

No. The app is free, with no monthly fees and no recurring costs.

Yes. The RC Lite, RC Scanner, and RC Scanner PRO include a needle guide and support protocols such as FAST.

We offer video calls for your questions and support materials, with a response within 1 business day. It's practical, hands-on guidance, not an in-person course or training program.

Talk to RC Support

Video calls for your questions and support materials. Fast, responsive care from people who understand clinical practice.

Chat with Mark
Response within 1 business day
info@rcmedicalusa.com
RC support includes video calls for questions and support materials; it is not an in-person course or training program. Manufacturer holds FDA, CE, and ISO certifications. This information does not replace the evaluation and formal report of a licensed physician.